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LRB Screens Terms of Service

Effective date: 9 August 2026

These terms govern the LRB Screens digital-signage service provided by LRB Solutions Ltd. They apply equally on every supported television platform and to direct installations.

In short

The plain-language summary. The numbered terms below are the detail, and if the two ever differ, the numbered terms govern.

  • LRB Screens is a business tool: your head office publishes menu images and slideshows from a web dashboard, and televisions in your locations display them. It is not for consumers.
  • Your content stays yours. You give us only the licence we need to store it, process it, cache it on your screens and display it there.
  • You are responsible for what you publish — that your menus, prices, promotions and allergen information are accurate and that you have the rights to every image you upload.
  • You provide the televisions, power and internet. We provide the dashboard, the player software and the pairing system.
  • We are honest about limits: we do not promise uninterrupted service, and how a screen synchronizes, reports and recovers after an interruption depends on the device, its platform version and how it was deployed.
  • Records of what was published may be kept for integrity and audit purposes even after content is archived or an account closes.
  • Questions: help@lrbsolutions.ca, subject line “Terms Question”.

1. Parties and acceptance

These terms are an agreement between LRB Solutions Ltd., registered in Saskatchewan, Canada — business and mailing address Unit 2, 501 45 Street West, Saskatoon, Saskatchewan S7L 5Z9, Canada (“LRB Solutions”, “we”) — and the business that opens or uses an LRB Screens account (the “customer”, “you”).

These terms live at https://lrbsolutions.ca/lrb-screens-terms/ and apply equally on Android/Google TV, Fire TV, Roku and direct installations. Our website terms at https://lrbsolutions.ca/website-terms/ cover general website use and inquiries and are separate from this agreement.

Acceptance happens by exactly one of two methods:

  • Signed form (the standard path, and the only path for the first Version 1 trials): your signed trial or order form incorporates the public terms by URL and exact version, and that signature is your company’s acceptance. It is recorded in an immutable acceptance record, and no one at your head office is asked to bind the company again at sign-in. A later order form that incorporates the current terms refreshes the record without any additional in-product step.
  • Self-service in-product acceptance: where offered, an authenticated head-office user may accept in-product, but only after affirmatively confirming they are authorized to bind the customer organization; a user without that authority cannot accept for the company. Self-service sign-up is not currently offered — service presently begins through a signed form.

Either way, each individual user still separately acknowledges the privacy policy and the account and acceptable-use rules — those are acknowledgements, not contractual consent, and the privacy acknowledgement is never bundled into acceptance of these terms. A new company acceptance is needed only when none exists for the current version, or when a material change requires renewed acceptance (§24). Self-service in-product acceptance is not currently offered; service presently begins through a signed form.

2. Business eligibility and authorized users

LRB Screens is offered to businesses only, for use by the customer’s head-office staff. There are no consumer accounts and no per-location logins in the current version.

Accounts are created by invitation. You are responsible for choosing who at your head office is invited, and for telling us promptly when someone should lose access (for example, when they leave your company).

3. The service

LRB Screens consists of:

  • a web dashboard at screens.lrbsolutions.ca where your head office manages locations, screens, images and slideshows and publishes content;
  • player software for supported television platforms that displays what you publish; and
  • a pairing system: a television shows a short-lived six-digit code, and your head office claims it in the dashboard to bind that television to one of your screens.

What the players send and what the dashboard stores is described in the privacy policy (§16). Device credentials are per-device and revocable: unpairing a screen cuts that television off immediately.

4. Account security

  • Keep your sign-in credentials confidential. Work under your account is attributed to the account holder.
  • You are responsible for the people you invite: their actions in the dashboard are actions of your business.
  • Tell us at help@lrbsolutions.ca as soon as you suspect an account is compromised, so it can be secured and its sessions ended.
  • We record security-relevant dashboard actions in an audit trail (see §10 and the privacy policy).

5. Your content stays yours

You retain all ownership of the images, menus, promotions and other material you upload (“customer content”). These terms transfer no ownership of customer content to LRB Solutions.

6. The licence you give us

You grant LRB Solutions a limited, non-exclusive, worldwide, royalty-free licence to store, process, reproduce, cache, transmit and display customer content, solely as needed to operate the service: keeping your library, generating what a screen downloads, caching content on your paired devices, and displaying it on your screens. The licence covers our service providers (§11) acting on our behalf. It ends when the content and the records that embed it are deleted (§15), except for the integrity and audit records described in §10 and §15.

7. Your responsibility for what you publish

You are solely responsible for customer content, including:

  • having the rights to every image, logo, font and design you upload — copyright and trademark clearance is yours to obtain;
  • the accuracy of prices, offers and promotion end dates;
  • the accuracy and completeness of allergen and nutritional information, and compliance with the food-information rules that apply to your locations;
  • compliance with advertising and consumer-protection law in the places your screens operate.

LRB Solutions does not review, approve or verify customer content. What your head office publishes appears on your screens as published.

8. Acceptable use

You agree not to:

  • use the service for anything other than operating digital signage for your own business;
  • upload content you lack the rights to display;
  • upload unlawful content, or content that is defamatory, hateful, or deceptive to consumers;
  • attempt to access another tenant’s data, probe or overload the service, bypass authentication or rate limits, or reverse engineer the service except where law permits it regardless of contract;
  • resell or white-label the service without a separate written agreement;
  • use the player software on devices or in deployments other than screens paired to your own account.

We may suspend access that we reasonably believe threatens the service, other customers, or the public (§14).

9. What you provide: devices, power, internet, installation

You are responsible for:

  • the televisions and any player hardware, their suitability, mounting and physical safety;
  • electrical power and a working internet connection at each location;
  • physical installation and orientation — including that a physically rotated display matches how the screen is configured in the dashboard;
  • the operational steps the runbook for your platform requires after a power loss or restart, where the platform needs a manual step.

A screen without power or network shows whatever its platform and deployment allow — see §10.

10. Platform limits, stated honestly

  • No promise of uninterrupted service. The dashboard and the device endpoints can be unavailable — maintenance, faults, our providers’ outages, or events outside anyone’s control.
  • Connectivity loss may interrupt synchronization, reporting or content availability. Recovery behaviour depends on the device, platform version and deployment configuration. We make no “always-on” claim, no guaranteed auto-start claim, and no guaranteed offline-playback claim for any platform.
  • Status reporting is best-effort and shows the latest known state, not a continuous history.
  • Integrity records are kept. Published releases are an immutable record of what your screens were told to display. Media referenced by a published release, and the audit and publication history around it, may be preserved for integrity and audit purposes even after you archive or delete content or close your account — with personal detail in those records redacted on the schedule the privacy policy describes.
  • Support is reasonable-efforts through help@lrbsolutions.ca. No service-level commitment (uptime percentage, response time or credit scheme) exists unless a signed order form expressly creates one.

11. Third-party services and platforms

The service is built on third-party services, and using it depends on them:

  • Supabase (database, authentication, file storage — hosted in Canada) and Hostinger (dashboard hosting, United States) — see the privacy policy for the data-processing detail;
  • Google (Gmail) for transactional email such as invitations and password resets;
  • device platforms and their app stores — the stores and operating systems of supported television platforms are run by their vendors under their own terms, and installing or updating player software through a store is subject to that store’s rules and availability.

We are not responsible for third-party services’ own outages or changes, but we remain responsible for choosing and supervising the providers that process customer data on our behalf.

12. Maintenance, updates and changes to the service

We may maintain, update and improve the dashboard and player software. Player updates on store-distributed platforms arrive through the relevant store’s mechanism; sideloaded deployments are updated per the runbook procedure agreed with you. We will not remove a Version 1 core capability your signage depends on without notice (§24 applies to material changes).

13. The trial, fees and billing

13.1 The trial

  • The trial runs 14 calendar days, needs no credit card, and never converts or bills automatically.
  • It includes one location and up to three screens by default; more only with our written approval.
  • All supported television platforms share one trial — the trial is a property of your account, not of any device type.
  • The clock starts at your first successful device pairing on any supported platform. If no device is paired within 14 days of your invitation, the unactivated trial expires.
  • The dashboard shows — and email reminds — at 7, 3 and 1 day remaining, followed by a 7-day grace period after expiry.
  • Nothing is blanked automatically. At trial expiry we never automatically unpair a device, erase your content, or deliberately blank a television. Before any suspension we notify you, and suspension requires a deliberate operator action on our side.
  • Converting to paid service requires a signed quote or order form; the dashboard offers a clear “Request quote / Continue service” action.
  • You may stop the trial at any time.

13.2 Paid service

Prices, taxes, payment timing, cancellation of paid service and any refunds are defined in the signed quote or order form, which incorporates these terms by URL. No billing exists inside the product in the current version.

14. Suspension and termination

  • By you: during a trial, you may stop at any time by writing to help@lrbsolutions.ca. For paid service, you may terminate on 30 days’ written notice, unless your signed order form says otherwise.
  • By us, for cause: we may suspend or terminate access immediately for unlawful use, a security threat to the service, other customers or the public, material breach of these terms — including §7 and §8 — or non-payment. Where practical we will warn you and give you a chance to fix the problem first.
  • By us, without cause: we may terminate ordinary service on reasonable written notice, and never during a period your signed order form has already paid for.

15. What happens after termination

  • Access ends: dashboard accounts for your tenant are disabled.
  • Devices unpair: device credentials for your screens are revoked; the televisions stop receiving content.
  • Customer content: on written request after termination, we will delete your uploaded media and configuration where the system permits deletion, within a reasonable period. Two honest limits apply. First, media embedded in published-release history cannot be deleted: published releases are an immutable integrity record of what your screens displayed, and the media files they reference are retained with them. Second, security, audit and acceptance records are retained as §10 and the privacy policy describe, with personal detail redacted on the privacy policy’s schedule. Records may also be preserved where contractual, accounting or legal retention requires it.
  • Your originals: the service is a display system, not an archive. Keep your own original media files; we do not promise to return them.
  • Export: you may ask us at help@lrbsolutions.ca for a copy of your uploaded media within the 30-day reactivation window below. We will fulfil reasonable requests on a reasonable-efforts basis, in no promised format — no self-service export exists in the current version.
  • Reactivation window: for 30 days after service termination you may ask us to reactivate the account. Historical integrity, security and audit records remain governed by the published retention policy regardless.
  • Sections that by their nature survive — §5–§7 (as to past use), §10 (integrity records), §18–§23 — survive termination.

16. Privacy

Personal information is handled as described in the LRB Screens section of our privacy policy: https://lrbsolutions.ca/privacy-policy/.

17. Security incidents

We operate a documented incident-response procedure. If we confirm a security incident that materially affects your data or your screens, we will notify the affected business customers without unreasonable delay after we confirm it, and within any timeframe applicable law requires, tell them what we know — what happened, what data or screens are involved, what we have done, what we recommend — and update them as the picture changes. Where a law requires notifying a regulator or individuals, we will comply.

18. LRB Solutions’ intellectual property

The service — the dashboard, the player software, the device protocol, and the LRB Screens and LRB Solutions names and marks — belongs to LRB Solutions Ltd. or its licensors. These terms give you no rights in any of it except the right to use the service while these terms are in force. Open-source components in the software remain under their own licences.

19. Feedback

If you send us suggestions or feedback, we may use them to improve the service without owing you anything. This does not touch your ownership of customer content (§5).

20. Warranties, disclaimed plainly

The service is provided “as is” and “as available.” To the extent the law allows us to say so: we do not warrant that the service will be uninterrupted, error-free or secure against every threat, and we make no warranty about fitness for a particular purpose or non-infringement. §10 is the honest description of what the platform does and does not promise; nothing in marketing material adds to it.

21. Limitation of liability

To the extent permitted by law: neither party is liable to the other for indirect, incidental, special or consequential loss (including lost profits or lost business). LRB Solutions’ total aggregate liability under these terms is capped at the greater of CAD $100 or the fees paid or payable by the customer during the preceding 12 months. Nothing in these terms excludes liability that cannot lawfully be excluded.

Nothing in this section limits or excludes liability for fraud or fraudulent misrepresentation, wilful misconduct, or gross negligence, or any liability that cannot lawfully be limited or excluded.

22. Indemnity

You will defend and indemnify LRB Solutions against third-party claims arising from customer content (§7) or your unlawful use of the service — including copyright and trademark claims over uploaded material and claims arising from inaccurate pricing, promotion or allergen information you published.

23. Governing law and disputes

These terms are governed by the laws of Saskatchewan and the federal laws of Canada applicable there. Disputes will be resolved in the courts of Saskatoon, Saskatchewan.

24. Changes to these terms

If we change these terms, we will notify head-office administrators through both a dashboard notice and email, at least 30 days before material changes take effect. Renewed acceptance is required only when a material change requires it — routine changes take effect on notice alone. Continued use after the effective date of a change constitutes acceptance; if you do not accept, you may close your account (§14).

25. Contact

help@lrbsolutions.ca — subject line “Terms Question” for questions about these terms or other legal matters, or telephone +1 855-734-2025. (Privacy requests use the subject line “Privacy Request”, per the privacy policy. General sales and website inquiries remain with info@lrbsolutions.ca.) Support: https://lrbsolutions.ca/lrb-screens-support/.

26. Effective date

These terms take effect on the date they are first published at this page: 9 August 2026. Your organization’s agreement to them is created by your signed trial or order form (§1), not by this page’s publication.